We hope that our students find their experience at the LORAA campus interesting and rewarding. However, if students are dissatisfied with something, LORAA Business Academy strives to fix the issues as soon as possible, with the cooperation of all parties involved.

LBA values and implies feedback and recommendations from its students regarding their experiences. Anonymous surveys are distributed throughout the program, allowing students to submit feedback on their admissions experience, administration, facilities, professors, and program of study. Students are urged to participate in all surveys and to express their concerns about anything they believe violates their rights as students, or if they believe the standards of teaching or other services provided by their course are not reached.

Improvements made as a result of student feedback are anonymously communicated back to them by the student committee. All written complaints will be acknowledged in writing within five working days, with an approximate time period for a response.